Job Information
Immediate Start , For At Least 3 Months
Tech & Helpdesk Support
( Intern )
Full-Time , Internship
Company Snapshot
Property / Real Estate
7 - 10 Employees
Job Responsibilities

The Operations Intern will be an integral part of igloohome’s support structure for its customers. Your primary focus will be to help to provide excellent customer service both remotely and on-site, ensuring a smooth operational flow within the company and providing assistance to the Director of Operations in handling daily workflow. You will support supply chain management and product management as well in this role. This role may require you to travel occasionally.

Job Responsibilities include but are not limited to:

Working with the Operations Director to support B2C and B2B operations in Singapore and other countries

Answering customers on various support channels (e.g. phone, email)

Providing on-site technical assistance to customers 

Assisting in the preparation and/or updating of materials for customer on-boarding and support

Administrative and ad-hoc duties 

Supporting igloohome's participation at events/roadshows 

Starting and being in charge of adhoc projects (e.g. development of operational processes)

Job Requirements


Exceptional organisation, planning and administration skills.

Highly computer literate: confident and proficient with Word, Excel, PowerPoint

Self-motivated, punctual, reliable, able to maintain confidentiality.

Excellent written and spoken (face to face and phone) communication skills in English and Mandarin.

Ability to show initiative in developing the role and to work with minimal supervision

Ability to work flexibly in a small team, building strong day-to-day relationships with colleagues

Able to manage a varied workload, balancing scheduled tasks with requests for assistance from the team, which may have short deadlines

Commitment to equal opportunities policies and practices, and the promotion of equalities

Optional: Programming skills or basic understanding of programming is a plus

Kindly state your earliest available start date. Singaporean/PR only.

Company Overview

Igloohome is a young start-up that is pioneering a whole new way to welcome guests that is based across New York City and Singapore. We do that via a suite of smart home technologies that alleviates all the hassles associated with managing guests. Igloohome is ventured funded by Singapore Telecommunications Ltd, Asia’s leading communications brand, and a consortium of investors across USA and Singapore, and is a portfolio company of DreamIt Ventures, a leading start-up accelerator in USA.


We are looking for highly passionate and motivated interns who are interested to join a dynamic and fast growing start-up. You will work closely with the founding team as we shift gear to bring our business to commercialisation. If building things and changing the world excite you, this role is for you. Contact us immediately and we will be in touch. 

Why Join Us?

Join us if you want to experience:


1. A dynamic and fast growing start-up

2. Exposure to both Singpore and US market in areas of Internet of Things and Vacation Rentals

3. Work with a team of experienced and talented colleagues 

3. Flexible working hours

Total Applications for this job: 3 Application(s)
Advertised: 12 - Jun - 17