So what does a MARKETING INNOVATION INTERN do?
A Marketing Innovation Intern at Maison Mika will report to our Chief Commercial Officer (CCO) to plan, execute and measure the impact of several key initiatives:
- CRM: Develop our CRM strategy together with the CCO to deliver an enhanced customer experience. The intern will be responsible to develop content for our Email series, desgin emails using MailChimp and track e-mail performance.
- Market Research: We value so much our customers that everything we do is around the customer understanding. The intern will be involved in desgining, executing and analyzing some qualitative research to gain additional customer insights including user experience. Methodologies will range from face-to-face to online surveys.
- Product development: As Maison Mika is all about delivering experiences. We need someone who is very creative, inspiring and questions the status quo to help us develop themed boxes for our customers. This will involve from brainstorming ideas, validating concepts with customers, photo shooting and creating promotional campagins.
- SEO: SEO is key for customer to find us. The intern will be responsible in analzying competitor websites for organic traffic insights, design and execute A/B testing, optimize content in website and determine the best keywords to focus on throughout campaigns.
- Performance measurement: The intern will be responsible to track the defined KPIs for all marketing efforts by consolidating all metrics in a scorecard. This should be presented to the COO and CEO in a frequent basis.
- Develop and execute marketing campaigns: This is where your creativity, local understanding of the market and passion comes in! You will be contributing in the development of the marketing plan, desgin marketing campaigns, partner with agencies or influencers; and of course, measure the success of these campaigns.
- Events: Intern will be responsible to update the event calendar where Maison Mika should be present, create the strategy of participation and manage logistics/ execution of events.
- Social media: Intern will contribute to create the social media strategy, content generation, tracking social sentiment and design an influencer program!