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IT Technician
Present IT Supervisor at PARKSON YANGON Company LTd
Education University of Computer Studies in Yangon, Bachelor Degree
Resume Information
Tagline:
IT Technician
Summary:
A bright, talented and ambitious IT Technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. And also possessing significant experience in knowledge of networking issue as well as developing technical skills for advancing. Experienced in providing motivation, guidance and up to date networking service. And also providing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately.
Now looking for a new and challenging IT support position which will make best use of my existing skills and experience and also further my personal and professional development.
Experience:
Company
PARKSON YANGON Company LTd
Job Title
IT Supervisor
Industry
Retail / Merchandise
Profession
IT - Network/Sys/DB Admin
Date
August 2013 - May 2017
Description
• Supporting all desktop IT Services. Manage routine maintenance jobs, database backups and ensure that they are secure & reliable.
• Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction.
• Responsible for the installation and maintenance of IT equipment if it is needed.
• Responsible for maintaining and installing computer networks based around Microsoft Server Technologies. Working as part of a team and operating in a fast paced, changing and challenging environment.
• Responsible for diagnosing & resolving hardware, software & end user’s problems.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
• Maintaining a wide range of computer hardware and software programmes.
• Provide secondary support for LAN administration.
• Diagnosis of desktop, application, networking and infrastructure issues.
• Troubleshooting PC and laptops and other IT devices.
• Administering the IT department’s policies and procedures.
• In knowledge and provides support of Microsoft Windows client operating systems, XP, Vista / Windows 7,10 & Microsoft Office up to Office 2016, HP ProLiant DL380p Gen8 with Window Server 2008 R2 Standard, IBM Info Window II 3153 Server with Operating System AIX 5.2 Unix
Education:
School / College
University of Computer Studies in Yangon
Qualification
Bachelor Degree
Faculty
passed with Third Class
Field of Study
Network Systems and Security
Major
Advanced Networking
Grade
B
Date
December 2012 - May 2013
School / College
University of Computer Studies in Yangon
Qualification
Bachelor Degree
Faculty
gained distinction in two major subjects
Field of Study
Computing / I.T. (Hardware)
Major
Interconnection and Networking
Grade
A
Date
December 2010 - January 2012
Description
Qualified to proceed to B.C.Tech (Hons:)
Languages:
Language
English
Proficiency
Professional Working Proficiency
Skills:
Skill
Information Technology
Proficient
Professional Working Proficiency
Description
Certified on June 2008
Skill
Pratical A+ Hardware
Proficient
Professional Working Proficiency
Description
Certified on November 2012
Skill
Network Engineering
Proficient
Professional Working Proficiency
Description
Certified on May 2013
Skill
Interconnecting Cisco Networking Devices: Accelerated CCNAX
Proficient
Professional Working Proficiency
Description
Certified on September 2014
Skill
Cisco Certified Network Associate Routing and Switching – CCNA
Proficient
Professional Working Proficiency
Description
Certified on January 2017
Skill
Implementing Cisco IP Routing
Proficient
Professional Working Proficiency
Description
Passed exam on August 2017
Additional Info:
Interests
Infrastructure Support
Software Installation and Support
Network Monitoring
Troubleshooting
Routing
Switching
Advice for Contacting
Phone : +95 9 5110972
Mail : [email protected]
Any Other Info
PERSONAL SKILL
• Hardworking
• Cooperative
• Quick Learner
• Helpful Attitude
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